Thomas Hospital Internal Medicine Clinic

188 Hospital Dr #402, Fairhope, AL 36532, USA

About Thomas Hospital Internal Medicine Clinic

3.3 / 5

from reviews

Is this your business?

    Jon Rothlander
    March 05, 2024

    You need to be careful with this place. My service from the doctors and nurses was fine, but I have significant concerns with their billing department and office staff. I moved to Fairhope last year and was in need of my yearly physical and visited the ER doctor for another issue and mentioned I was looking for a doctor and they recommended them. I called and verified they accepted my insurance (they actually did not) and that they could handle my physical. My yearly physical is covered 100% by my insurance. After attending my appointment, everything was good. However, that year my insurance said I did not get my physical done, which adds $110 a month to my insurance payments. I told them that was incorrect and I had all of the details, my physical form that was filled out, a copy of the fax receipt when it was sent, etc., etc. Ends up that their billing department did not bill it as a physical and the clinic does not accept my insurance. I suspect they just lied about that to get me to come in. Now I have a $370 bill from them that they are harassing me about paying. Something that they screwed up and did not bill correctly and I have asked them to fix a couple of times. Apparently they will not. The doctor I visited with was fine, no issues at all with them. But their billing and office staff has a lot of issues to work through. So far it has cost me $1320 ($110 per mth for 12 mths) and $370 for a bill for an appointment my insurance covers at 100%.

    Jennifer Burek
    January 31, 2024

    While the resident Dr. listens and takes what you need and feel into account. The attending physician I saw was rude, disrespectful and dismissive. I left in tears. I was told if I don’t like what he says to find a new Doctor. I plan on it,

    Lynda Hyer
    March 15, 2024

    The very best! Have found this group by way of the hospital I couldn’t trust and love them more From the front desk the nurses and Physicians I rate them 5 STAR IVE BEEN A PATIENT NOW FOR OVER 2-3 years

    Candice Perdue
    May 08, 2024

    Dr Mac is a great doctor well and be young thanks 🙏 Soo much for everything I'll see him soon thanks 🙏

    larry hudson
    October 24, 2023

    Thomas Hospital Internal Medicine Clinic

    Our Address

    188 Hospital Dr #402, Fairhope, AL 36532, USA

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